The handmade fiber art wall hangings are made to order, therefor we do not accept any refunds or exchanges, including refunds on deposit payments for commissioned work. All sales are final.

Damage to the fiber art wall hangings due to misuse or lack of following care instructions will not be covered. All the products are handmade, thus irregularities or imperfections are traits of its unique aesthetic. If you do experience any problems with the piece, we appreciate that you contact us first immediately so we can resolve the issue best and as soon as possible.

The Refund Policy is part of our Conditions of Sale.